• Personal Information:

ApkaPA website is owned by ApkaPA.org which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by ApkaPA, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using ApkaPA website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

When you use ApkaPA services, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration and while providing services to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to provide you required services. Information collected is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

If, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of our services or website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via thetruesoap@outlook.com

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

• Hospital Visits

Purpose:
To clarify the scope of responsibilities of the ApkaPA assistant during hospital visits and absolve them of any liability in case of medical emergencies.

Policy Statement:
While our ApkaPA assistants are committed to supporting clients during hospital visits by providing companionship, facilitating communication, and assisting with logistics (such as paperwork, transport coordination, or queue management), it is important to understand that they are not trained medical professionals and are not authorized to make medical decisions on behalf of the client.

In the event of a serious medical emergency, the assistant will take all reasonable steps to seek immediate medical attention—such as alerting hospital staff, calling emergency services, and notifying the client's designated emergency contact. However, the assistant and the company shall not be held liable for any medical outcomes, delays, or decisions made by hospital staff or healthcare providers.

By engaging our services, the client and/or their legal representative acknowledges and agrees that:

• ApkaPA assistants are not responsible for diagnosing, treating, or advising on medical conditions.

• In emergencies, responsibility for medical treatment lies solely with the licensed healthcare professionals and the hospital.

• ApkaPA and its representatives are absolved of any legal or financial liability arising from medical complications, emergencies, or health-related outcomes during or following the hospital visit.

We encourage all clients to maintain updated emergency contact information and medical history where applicable, and to consult healthcare professionals directly for any medical advice or decision-making.

• Inheritance & Gift Transfer

Purpose:
To define the role of ApkaPA assistants in matters involving inheritance and gift transfers, and to absolve them and the company of any legal responsibility related to these services.

Policy Statement:
Our ApkaPA assistants are available to provide non-legal, logistical support during processes involving inheritance documentation, property or asset gift transfers, and visits to relevant offices or authorities (such as courts, lawyers, or banks). Their role is strictly limited to accompanying the client, assisting with paperwork submission, coordination, and facilitating communication.

Under no circumstances are our assistants authorized to offer legal advice, interpret legal documents, act as legal representatives, or make decisions on behalf of the client.

By using our services for inheritance or gift transfer support, the client and/or their legal representative acknowledges and agrees that:

• All legal matters, decisions, and document verifications are the sole responsibility of the client and their legal counsel.

• Samajhdar assistants act only as logistical facilitators and do not bear any responsibility or liability for the content, outcome, or validity of legal transactions or documents.

• The company and its representatives are not liable for any disputes, misunderstandings, delays, or losses arising from inheritance claims, property transfers, or gifting procedures.

We strongly recommend that clients engage qualified legal professionals for all inheritance and gift-related matters and use our services only for non-legal support.

• Paperwork & Bank Visits

Purpose:
To clarify the scope of ApkaPA assistants’ responsibilities in assisting with paperwork, bank-related visits, utility or service bill payments, and to absolve them and the company of any legal liability related to these services.

Policy Statement:
Our ApkaPA assistants provide support by accompanying clients, assisting with document submission, form filling (as guided by the client), standing in queues, and facilitating communication at banks, government offices, or service centers. Their role is strictly supportive and administrative in nature.

They are not authorized to sign documents, provide financial or legal advice, handle sensitive information without client supervision, or act on behalf of the client in any official capacity.

By using our services for paperwork, banking, or bill payment support, the client and/or their legal representative acknowledges and agrees that:

• The client is solely responsible for verifying the accuracy and authenticity of any documents or payments involved.

• ApkaPA assistants do not bear any legal or financial responsibility for errors, delays, missed deadlines, rejected applications, or outcomes resulting from third-party institutions (e.g., banks, government departments, utility companies).

• The company and its representatives are absolved of any liability arising from loss, damage, or legal disputes related to these services.

Clients are encouraged to review all documents personally or with the help of a qualified professional before submission and to accompany assistants where sensitive transactions or verifications are required.

• Other Services

Purpose:
To define the scope and limitations of ApkaPA assistants while delivering non-medical, non-legal personal support services, and to absolve them and the company of any associated legal liability.

Policy Statement:
Our ApkaPA assistants may be requested to provide various personal support services such as:

• Coordinating or overseeing small events (e.g., birthdays, family gatherings)

• Arranging or accompanying pick-and-drop services

• Supervising household tasks (e.g., maintenance or repair work)

• Accompanying clients for shopping, errands, or personal visits

These services are provided in good faith, with the aim of making life easier and more convenient for clients and their loved ones. However, it is important to note that ApkaPA assistants are not professional event planners, drivers, household managers, or legal custodians.

By engaging our services for these purposes, the client and/or their legal representative acknowledges and agrees that:

• Our assistants act purely as coordinators or companions and do not assume responsibility for the performance, quality, or conduct of third-party service providers (such as caterers, drivers, or contractors).

• ApkaPA assistants are not liable for any loss, theft, damage, accident, injury, or delay that may occur during the execution of these tasks or activities.

• The company and its representatives are absolved of any legal or financial responsibility arising from these services, including but not limited to miscommunication, scheduling conflicts, or third-party failures.

Clients are encouraged to communicate clearly, supervise sensitive tasks personally where possible, and provide specific instructions to ensure desired outcomes.

• Contact information:

If you would like to contact us to understand more about this Policy or wish get a hard copy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to apkapa@outlook.com

Our Policies